Job Description
Job Title
1st Party Property Claims Adjuster/Examiner (HYBRID)
Location
222 S Harbor Blvd, #720, Anaheim, CA 92805
Salary
$60,000 - $90,000 (DOE)
Position Type
Full-time
Non-exempt / Hourly
Monday – Friday
8:30 am – 5:30 pm
Hybrid after 90 days – 3 days in office/2 days remote
Reports to
Senior Claims Manager
Job Description
DB Insurance is looking for an experienced and detail-oriented 1st Party Property Claims Adjuster/Examiner to join our team. If you’re passionate about customer service, have strong investigative skills, and are experienced in property claims, we’d love to meet you!
Responsibilities
Investigate, evaluate, and settle 1st party property claims, ensuring accurate assessment of damages or losses
Review and interpret policy coverage to determine the extent of the company's liability
Work with field adjusters, contractors, appraisers, and other professionals to ensure accuracy of repair or replacement costs
Communicate with policyholders, ensuring a seamless claims process by explaining coverage, next steps, and settlement offers
Negotiate claim settlements within established limits and authority, balancing customer satisfaction with company interests
Prepare detailed reports and documentation of claims, ensuring compliance with internal and regulatory guidelines
Maintain up-to-date knowledge of company policies, state laws, and industry best practices related to property claims
Collaborate with other team members and departments to resolve complex claims issues
Establish reserves, monitor, and make adjustments accordingly based on claim developments
Handle in-house claims and oversee claims under homeowners and commercial property claims managed by a TPA (Third-Party Administrator)
Qualifications
2+ year(s) of experience as a homeowner or commercial property claims adjuster/examiner or in a similar role
Bachelor’s degree or equivalent professional work experience in the insurance industry
Strong analytical, negotiation, and communication skills
Proficiency with Xactimate and MS Office/Google Workspace applications
In-depth understanding of property and casualty insurance, including policy interpretation and claims processes
AIC, CPCU, or other relevant insurance certifications are a plus
Benefits
Medical (PPO), dental (PPO), vision (PPO), and life insurance covered 100% by the company
Annual bonus performance incentive program
Paid time off and sick leave
10 Annual paid holidays
401(k) plan with up to 4% company match
Fringe benefit redeemable quarterly
Job-related training reimbursement
About Us
Headquartered in South Korea, DB Group is one of the country’s largest and most respected firms, with a rich history dating back to 1962. At DB Insurance USA, we are proud to extend this legacy, offering a wide range of innovative insurance products tailored to meet the diverse needs of our customers. Backed by the strength and stability of a global powerhouse (AM Best Rating: A+, S&P Rating: A+), we combine local expertise with world-class resources to deliver insurance solutions that protect your property, business, and livelihood. With offices across California, Hawaii, New York, and Guam, our dedicated team works to deliver exceptional service, ensuring peace of mind for every policyholder.
Please visit our career page at DB Insurance Co., Ltd.
Job Tags
Hourly pay, Holiday work, Full time, For contractors, Work experience placement, Local area, Remote job, Monday to Friday,