Contact Center Representative - Remote in Illinois Job at KO Business Solutions, Darien, IL

a254Ulc5eTZrZnNJNVpnd0R2VDI5TllMQ0E9PQ==
  • KO Business Solutions
  • Darien, IL

Job Description

KO Business Solutions is looking for temptohire Contact Center Representatives to support a variety of projects. This position supports temporary outbound calling and texting projects for various clients of KO Business Solutions. Individuals interested in this position need to be able to adapt to new projects each week and provide excellent customer service.

Pay Rate: $16/hr

Location: Remote in the state of Illinois

Schedule: Candidates must have availability between 7 am 7 pm CST. Schedule does fluctuate based upon client need.

*Hours may fluctuate weekly some weeks there is a need for overtime and other weeks could be less than 40 hours.

JobType : ContracttoHire

The Contact Center Representative will be responsible for the following:

  • Utilize CRM system to access call list.
  • Provide coverage and be proficient in supporting multiple clients.
  • Accurately read through scripts to consumers and manage professional conversations.
  • Maneuver through difficult conversation by using customer service skills to deescalate calls.
  • Enter appropriate data into multiple systems.
  • Maintain daily weekly and monthly goals as required by management.

Requirements

  • High School Diploma
  • Strong Computer Skills
  • Professional phone skills
  • Ability to adapt to change
  • Capability to multitask in a fastpaced environment

Benefits

  • Medical Dental & Vision after 30 days or conversion
  • 401K Plan available after conversion

Equal Opportunity Employer

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

Job Type: FullTime

Pay Rate: $16/hr

Location: Remote

#INDCFO

Job Tags

Full time, Temporary work, Local area,

Similar Jobs

Jobot

Estate Planning Attorney Job at Jobot

 ...Estate/Trust Attorney | Boutique firm This Jobot Job is hosted by: Trey Mattson Are you a fit? Easy Apply now by clicking the "Apply...  ...advice to clients on complex estate planning matters, including tax implications, asset protection, and succession planning. 5.... 

Aramark

Runner-Busser - Aramark F&B located at LEGOLAND CA Hotel Job at Aramark

 ...data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramarks good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired,... 

Gutierrez Insurance Agency

Life Insurance Sales Agent-Work from Home-Flexible Hours Job at Gutierrez Insurance Agency

 ...influence. You can do this career from home, but you never feel alone. Qualifications: Be honest and trustworthy Have a General Life & Health License or be willing to obtain one Be comfortable speaking with prospective clients over the phone Interpersonal... 

United Parcel Service

Vehicle Operator - Hiring Immediately Job at United Parcel Service

 ...drivers license in the state you live No experience necessary Legal right to work in the U.S. Seasonal Support Drivers are...  ...welcome those with experience in jobs such as Payroll Specialist, Billing and Posting Clerk, and Accounting Assistant and others in the... 

Get It - Executive

Contact Center Agent - Remote | WFH Job at Get It - Executive

Are you passionate about helping others and solving technical issues? We're looking for enthusiastic individuals to join our remote team as Contact Center Agents! In this role, you'll support system users via phone, chat, and webform submissions. You'll provide...