Job Description

ABOUT 1AX

1AX is a boutique consulting firm specializing in digital marketing strategy for the travel and hospitality industry. We’ve helped 500+ hotels drive revenue and increase ROI by providing smart solutions for their digital marketing puzzles.

Our approach is holistic and data-driven. We use digital marketing to bring clarity and cohesion to revenue management, sales, and marketing, and we rely on data to sculpt strategies and discover what’s driving performance.

ABOUT THE ROLE

We’re looking for a Digital Marketing Project Manager to join our team! The perfect fit will be proactive, hands-on, obsessively organized, and incredibly detail-oriented. In this role, you’ll take the lead on managing client projects from start to finish, ensuring everything stays on track, within scope, and on budget. You’ll work closely with clients, internal teams, and stakeholders to keep things moving smoothly and deliver excellent results.

KEY RESPONSIBILITIES

Project + Team Management

• Own the planning, execution, and delivery of the 360 Digital Marketing vertical.
• Work with clients and internal teams to define project goals, timelines, and deliverables, as well as own client agendas, status sheets, and call recaps.
• Create detailed project plans that monitor project budgets, track resource allocation, and address any risks early to keep client work projects on schedule and within scope.
• Regularly review project and team performance, identify areas for improvement, and share best practices to enhance future projects.
• Lead 360 Digital Marketing capacity planning to ensure the team’s resources are well-distributed.
• Work with cross-functional teams to guide efficient collaboration and seamless execution.
• Comfortable pinch-hitting on digital marketing requests, such as email creation or website edits.

Client & Stakeholder Relationships

• Build and maintain strong relationships with clients and internal teams.
• Serve as the liaison between the client and the Digital Account Manager, explaining digital marketing tactics, complexities, and implications to the client.
• Offer digital marketing suggestions and recommendations.
• Prepare the client scope of work and insertion orders.
• You’re the go-to person for clients - anticipating client needs, joining client calls, prioritizing client requests, mitigating future risks, and ensuring that 1AX provides top-tier client services.

ABOUT YOU

The ideal candidate meets the following criteria –

• 5+ years of project management experience in a client-facing role (agency experience a plus).
• 3+ years of experience in a people management role.
• 3+ years of digital marketing experience. Familiarity with digital marketing tools, tactics, and platforms.
• Ability to see a significant, complex project and break it into manageable and prioritized tasks.
• Thrives on process and procedure with the flexibility to adapt to existing processes and provide recommendations to improve them.
• Solution-oriented, motivated self-starter with incredible attention to detail.
• Exceptional written, oral, and presentation communication skills.
• Maintains a proactive and positive attitude.
• Expert at project management software (like Asana, Monday, Trello).
• Love of emerging trends (AI, TikTok, etc).
• Analytical mindset with the ability to decipher Google Analytics and create charts and graphs in Excel.
• Comfortable with the nuances of a start-up, like changing priorities and jumping in on new and interesting projects.
• Loves travel, hotels, restaurants, and reality TV.

Details

• Base salary is $70-100K based on experience
• The role is a remote, full-time position. Located in San Francisco is ideal but not required.
• Travel may be required up to 15% of the time

HIRING PROCESS

We’re committed to finding the right fit — for us and for you. Here's what you can expect from our hiring process:

• Initial screening interview
• 30-minute take-home exercise to assess skill fit
• Interview with Operations Manager, Elena
• Interview with 1AX founder + CEO, Leigh
• Reference check
• Virtual coffee with the team
• Offer

APPLY

If this sounds like a great fit, we’d love to hear from you!

• Apply by sending a short email to [email protected], including your resume and which of our core values resonates with you the most.

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