Job Description

Why The Global Ambassador

• Competitive rates
• Benefits available when you work 25 hours per week-including medical, dental, vision and more
• Paid time off
• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
• Work with a dedicated team committed to redefining hospitality in Phoenix.
• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

What You'll Do

• Play a key role in providing excellent customer service to guests
• Welcome arriving guests and provide them with assistance throughout their stay
• Responsible for the check-in and check-out processes and maintaining accurate guest information

• Monitor occupancy levels and suggest upgrades on an ongoing basis
• Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction
• Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed.
• Proven ability to manage multiple tasks while maintaining a high level of customer service
• Previous experience in a customer service role, preferably in the hospitality industry is an asset

Qualifications

• At least 1+ year of front desk or guest service experience
• Weekend availability
• Minimum High school degree or equivalent
• Excellent verbal communication and customer service skills

• Basic computer literacy and knowledge of hotel software
• Ability to work varied shifts including overnights, weekends, and holidays

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. The Global Ambassador Hotel

Job Tags

Holiday work, Shift work, Night shift,

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