Job Description
Description The General Manager is responsible for taking charge of the team, leading by example, ensuring the client and member experience is top-notch, that the team as a whole hits its daily, weekly, and monthly revenue goals, and seeks to carry out ownership goals as their own.
Responsibilities Accountability of Staff •Ensure daily revenue targets are set, clearly communicated, and pursued to attainment
•Ensure all staff attend weekly sales coaching calls
•Ensure staff are positive, enthusiastic, focused, and on task
•To set the tone and attack speed for the rest of the team
•Keep it positive, keep it enthusiastic, and keep the team motivated
Revenue/ Finances •Monthly revenue targets will be set with ownership on a monthly basis
•Manager will update owners daily on status
•Manager will ensure team is performing and hitting daily targets that contribute towards monthly target
•Revenue attainment is not optional
•Manager will look for new revenue opportunities and meet with owners to discuss
•Manager to understand monthly budget and work to ensure profitability
•Check the safe weekly, add up safe deposits, report to ownership, and make deposit
Marketing •Manager will work with marketing lead to ensure a marketing plan is built out and adhered to
•Manager will ensure that marketing lead is up to date on big projects and tasked with items to contribute toward target attainment in regard to the marketing responsibilities
•Manager is responsible for establishing relationships with strategic partners in the community to grow membership base and the gym presence
Staffing •Manager will ensure we are fully staffed every day of the week
•Manager will cover any empty shifts that aren't staffed with no excuses
•Manager will train all staff effectively, hold staff accountable to targets and expectations, and ensure all staff are contributing
•Manager to run payroll after the first and 15th to ensure employees get paid on time
•Manager to ensure all employee paperwork is completely filled out and current at all times
•Ensure staff know how to properly utilize the POS system so as not to lose money
Cleaning •Manager is ultimately responsible for the cleanliness of the gym
•Manager to hire and retain a cleaner on staff and to ensure they understand the expectations
•Manager to ensure daily staff are doing their share by taking care of closing and opening tasks that include taking out trash and picking up the gym
•Manager to do periodic quality checks to ensure gym is to the correct standard
Facilities •Manager to keep a list of facility maintenance and updates that need to be completed
•Manager to coordinate with owners on repairs and maintenance but to eventually take over the responsibility for doing so
•Manager to keep inventory of equipment
•Manager to be responsible for preventative maintenance of equipment (cleaning equipment, lubing cable machines, etc.)
•Manager to coordinate with cleaner to order proper cleaning supplies from Waxie and other vendors
•Manager to ensure clean and orderly maintenance, HVAC room, and supply room in the back
Qualifications Manager must meet the following qualifications:
•problem solver
•takes ownership of any situation
•is goal and task-oriented
•has sales experience
•is willing to learn, adapt, and implement
•understands POS systems
•has basic accounting skills
•must be enthusiastic and personable Southside Strength & Fitness
Job Tags
Shift work,