Job Description

Job Description

Job Description

Description:

Mohr Partners is seeking a highly motivated and detail-oriented CRM Implementation Analyst to join our team. A HubSpot CRM Implementation Analyst, also known as HubSpot Implementation Specialist, is responsible for helping clients implement HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub.

Essential Functions

• Understanding client needs: Working closely with clients to understand their business objectives, requirements and workflows.
• Customizing HubSpot: Customizing HubSpot features to meet client goals and strategies.
• Training Clients: Providing training and support resources to help clients use HubSpot effectively.
• Collaborating with internal teams: Working with sales, marketing and customers success to ensure successful implementation.
• Staying up to date: Keeping with the latest HubSpot features, best practices and industry trends.
• Onboarding Clients: Onboarding new clients onto the HubSpot platform.
• Developing Strategies: Developing and implementing CRM strategies tailored to each client’s needs
• Troubleshooting: Troubleshooting any issues that arise during the implementation process.

Education & Experience

• 2-3 Years Experience in the HubSpot CRM, Marketing, Sales and/or Service Hubs
• Client-facing experience
• Demonstrated experience as a HubSpot user
• Exceptional communication skills
• A proven track record in the CRM/Martech industry

Other Skills & Abilities

• Excellent written and verbal communication skills.
• Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to effectively present information.
• Ability to work independently and within a team to build relationships and interact effectively with business partners and clients.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload.
• Understanding of and commitment to client services.
• Willingness to take on new challenges, responsibilities, and assignments.
• A desire to work within a diverse, collaborative, and driven professional environment.

Physical Requirements

• Involves work of a general office nature
• Typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day and may involve periods of standing, such as operating at a copier/fax/scanner
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Ability to read and understand information and ideas presented orally and in writing
• Ability to communicate information and ideas in writing and orally so others will understand Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays.

As an MBE with a full inclusion culture, Mohr Partners Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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