Job Description
Responsibilities
Receiving and Inventory Specialists are responsible for the execution of shipment processing, customer fulfillments, and inventory management
This position assists the store management team in sales objectives, customer service, daily operational processes and merchandise presentation to achieve store goals
This position supports that the business runs efficiently, provides clear direction to team members, and communicates all necessary business, team member, and customer updates to store management team as needed
Customer : Customer service; ensures customer remains the top priority, Customer satisfaction; promptly and politely responds to inquiries and requests for support
End-to-end customer order process; lead and execute the on-line picking, packing and shipping the items in a timely, accurate and safe manner
Merchandising : Uphold company standards for merchandising presentation, Receives inbound shipments and accurately processes through receiving to floor placement within guidelines
Store cleanliness, Safety and security
Financials : Inventory control; shipping supplies, back stock replenishment, Outbound and inbound transfers
Detail oriented, Enthusiastic attitude, Proficient computer skills in Microsoft Word, Excel, and Outlook., Strong analytical and problem-solving skills, Takes initiative and delivers results with a high degree of accuracy and attention to detail
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors
Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds
Communicate with staff and customers in a friendly and professional manner
Run and process Inventory Cycle Counts per SAP process adhering to company standards.
In this role, the jobholder will proactively strive to provide best in class inventory levels, improve customer service and reduce logistics cost
Develop, manage and report on intra-company material transfers in order to drive optimum inventory levels versus forecast and safety stock targets, at assigned locations
Partner with key cross-functional and third-party stakeholders to effectively align distribution plan and inventory management activities across production, forecast, logistics, and cost
Partner daily with Supply Chain to inform them on material availability at SKU/location level
Responsible for SLOB (Slow Moving and Obsolete) Inventory activities- working report, work with Sales on resale of products, warehouse direction (dispose, sell, redistribute), SKU rationalization, obsolete, blocked and expired product disposition
Perform inventory adjustments in SAP & the 3rd party warehouse portals i.e., blocking/unblocking for returns, cycle counts adjustments, OS&D, quality issues and book-to-book variances
Responsible for inventory receipts at 3PL warehouse i.e., ensure receipts are correct in SAP and clear any EDI errors preventing inventory from moving into the SAP system, receipts of import shipments, correcting batch issues, variances, communicating back to plants on quantity, quality, or product variances
Oversee and provide directions to 3PL warehouses and Operations on quality issues as they pertain to inventory management, rework and disposition
Assist with projects and perform other duties as assigned
Strong computer/systems skills including basic MS Office programs
Strong understanding of supply chain dynamics
Working knowledge of Material Management systems such as SAP (MRP) required
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