Responsibilities
Obtain and document material claim facts on assigned claims consistent with in house liability claims handling procedures.
Make timely coverage assessments, and draft appropriate coverage letters to policyholders.
Conduct thorough, detailed first and third-party claim investigations and make liability determinations.
Effective management of a pending case load of varying complexity across several lines of business, including auto liability, general liability, and professional lines liability, which includes law enforcement, school leaders and public officials' liability.
Determine liability by applying municipal statutory legal defenses and immunities.
Superior customer service skills and ability to work collaboratively within the organization
YOU'LL ALSO NEED THE FOLLOWING ATTRIBUTES:
3 years' experience handling high exposure, complex liability claims.
Prior knowledge of auto and general liability, property damage, bodily injury and professional lines insurance coverages.
Public entity claims handling experience is a plus.
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