Job Description
Light Service Technician (Roadside Assistance / Accident Support)
Are you looking for a hands-on career where you can assist people in need and make a real difference on the road? Join the 201 Service team, where we’ve been Maine’s trusted towing and recovery partner since 1984. We are looking for dedicated individuals to provide light roadside assistance and accident support. If you're ready to be part of a company that values professionalism, teamwork, and customer care, we want to hear from you.
What You’ll Do
As a Light Service Technician, you will provide roadside assistance and accident support services to stranded motorists and assist first responders. Your main responsibilities include:
- Perform light roadside services such as jump-starts, tire changes, fuel delivery, and lockouts.
- Assist with light extractions of vehicles that are not severely stuck, using the proper tools and techniques to ensure safe removal.
- Assist at accident scenes, providing traffic control, cleaning up debris, and ensuring scene safety.
- Support tow truck operators and recovery specialists in clearing accident scenes.
- Maintain a clean and stocked service vehicle, ensuring all equipment is in good working condition.
- Follow all federal, state, and local driving laws—keep your driving record spotless.
- Deliver excellent customer service with a positive, helpful attitude, ensuring customers feel safe and supported.
- Submit service reports and process payments promptly after job completion.
- Maintain communication with dispatch to ensure efficient service.
- Be flexible and ready to assist in additional tasks as needed.
What We’re Looking For
- High School Diploma or equivalent.
- Valid Maine Driver’s License (Class C or greater) with a clean driving record.
- Ability to quickly learn and perform roadside assistance tasks (training will be provided).
- Must live close enough to respond after hours when needed.
- A clean-cut, professional appearance—you represent 201 Service.
- Strong communication skills and a commitment to customer service.
- Ability to work outdoors in various weather conditions.
- Must pass background and drug tests in line with company policies.
Physical Requirements
- Ability to lift 80-100 lbs and perform physically demanding tasks.
- Must be able to stand for extended periods and work in various weather conditions, including rain, snow, and extreme temperatures.
- Ability to work in environments with moving vehicles and traffic while ensuring safety.
Tools and Equipment
- You will be provided with a fully equipped service vehicle, including tools for tire changes, jump-starts, fuel delivery, lockouts, and light vehicle extractions.
- Traffic control equipment such as reflective vests, cones, and flares will be provided for accident scene safety.
- Clean-up tools for accident debris management will also be available.
Advancement Path
- This role provides a pathway to move into positions such as Tow Truck Operator, Recovery Specialist, or even leadership roles within the company as you grow and gain experience.
Work Schedule
- Flexible schedule with options for day, night, and weekend shifts.
- Nights and weekends are commission-based, providing the chance to boost your earnings with each job—the more work you complete, the more you earn.
What We Offer
- Flexible Scheduling
- Vacation Pay
- Holiday Pay
- Dental Insurance
- Health Insurance
- Ongoing Training and Certification
- Referral Bonuses
- Uniform Allowance
- Career Advancement Opportunities
- Employee Discount
- Company Outings and Events
Company Values
At 201 Service, we value professionalism, teamwork, and putting our customers first. We believe in treating our customers like family and are committed to providing safe, dependable service in every situation.
Since 1984, we’ve been delivering trusted service for 40 years, and we believe in investing in our people. If you’re ready to be part of a company with a long-standing commitment to safety and top-tier service, apply today!
How to Apply
Interested candidates can apply online by sending their resume and cover letter to [email protected] or visit to apply directly.
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