Job Description

Global Intake Planning & Delivery (GIPD), Global Infrastructure & Operations

Role Summary/Key Objectives:

The Agile Product Manager (APM) owns all aspects of their technical products leading business value creation and managing overall product health. The APM applies specialized product knowledge and expertise to understand business and technology objectives , communicate the product vision and roadmap, prioritize and translate needs into requirements to ensure that expected outcomes are achieved.

Duties include, but are not limited to:

• Working with multiple Scrum/Kanban teams.

• Understanding and managing team capacity & optimizing performance, building trusted relationships

• Understanding dependencies & broad knowledge of product/service offerings

• Continuous status reporting, developing, and producing actionable insights including KPI's, scorecards and ongoing daily/monthly reports, working with Community of Practice to review trends and needs for additional services

• Identifying and engaging necessary stakeholders, technology, and expertise to drive alignment within projects or programs

• Being a passionate advocate, with the ability to identify , champion customer needs, and improve with agile principles in mind

• Coaching the engineering team on agile methodologies as it applies to their team structure

Specific areas of responsibility are:

• Manages capacity and work for two Scrum/Kanban Access Management Product teams . Responsible for communicating vision, goals and business value. Prepares, executes and incorporates feedback from customers.

• Change Agent - ability to analyze processes and determine improvements by suggesting optimization of workflows within

• Backlog Grooming - In charge of backlog management, looking for value - adding additional user stories based on project/sponsor need and assessing the prioritization of existing work to ensure there is proper sequencing,

• Build and maintain relationships with other teams in the wider IT organization

Qualifications:

• Access Management Experience is recommended .

• Strong Jira experience is r ecommended including creating structures and dashboards .

• Bachelor's degree in IT or 3 + years of experience in the IT sector

• 1 + years of experience in Product Management

• Excellent communicator - written and verbal

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

About the Company:
Cigna

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