Job Description

Job Description

Job Description

We are looking for a BDC Representative to join our sales team. The ideal candidate will have strong typing and data entry skills, have knowledge of Microsoft Office, and good customer service skills.*Automotive Dealership Experience a PLUS but not REQUIRED* Apply now to join our team to help us provide the HIGHEST LEVELS of customer service to our AMAZING customers!

JOB DESCRIPTION

• Efficiently handle inbound/outbound customer sales calls with courtesy, professionalism, and product knowledge
• Make outbound calls utilizing various lead sources including our website, inventory, social media & CRM
• Set appointments and generate sales
• Greet walk-in customers and assess their purchasing wants, needs and abilities
• Assist customers in making their purchase decisions to find the right vehicle for them, demonstrating key features and benefits of inventory vehicles
• Assist customers in completion of their finance application, completing paperwork and documentation with accuracy
• Utilize social media and CRM to follow up, network, and maintain relationships with past, current and new customers

Qualifications:

• Professional Sales and/or Administrative background
• Basic knowledge of automobiles & automotive dealerships is a PLUS
• Prior experience working in a call center or customer service environment
• Prior Sales experience in any industry a PLUS
• Basic typing and computer skills
• Good phone skills
• Experience working with CRM software is a PLUS
• Great interpersonal/people skills with the ability to build rapport with customers
• Professional appearance & demeanor
• Strong organizational skills
• Must be team oriented and focused on a high level of customer service

Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to [email protected] and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

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