Job Description

Job Description

Job Description

Success Coach (Community Based Services)

Families and Youth Innovations Plus is hiring a full-time Success Coach. If you enjoy working with families, helping them solve problems and alleviate barriers that prevent maximum wellness, then this may be the job for you.

As a Success Coach, you will spend your time with families most in need of support in keeping their children safe, parenting education, financial home budgeting, and understanding how their current circumstances may be affecting their family's well being. A Success Coach works closely with community partners such as CYFD - Child Protective Services, Las Cruces Public Schools, Shelters, Domestic Violence centers and more to better serve families most in need.

All work with the family is primarily done in the family home. As a Success Coach you will come alongside the family as they journey through healing and creating sustainable changes in their home that foster wellbeing.

Competencies:

• Acting with Empathy and Compassion
• Client Focus
• Emotional Intelligence
• Planning and Organizing
• Professionalism
• Fostering Communication
• Attention to Detail
• Holistic Thinking
• Writing Skills

Key Responsibilities:

• Coordinate services between providers and clients
• Interpret agency services to clients and community
• Maintain individual case records on clients receiving services
• Provide specialized case management services to individual client needs
• Educate clients on available community resources and services
• Create programs and services to benefit clients and the community
• Attend community meetings relevant to program and clients
• Provide intensive home-based individual and family client services under the CYFD Placement Prevention Services Contract
• Provide all individual, child and family interventions included in the CYFD contract standards and scope of work to include a tiered case management model
• Family Service Coordinator shall meet with the family at least weekly through the duration of the case.
• The practitioner must be accessible to family by phone (24) hours a day, (7) days a week during the time of the intervention (phone will be provided by the agency)
• Must provide at least one visit per month to the client family face-to-face during non-traditional times; non-traditional times are defined as any time that is not between Monday- Friday from 5:00 pm to 8:00 am, and on Saturday and Sunday.
• Collect, evaluate, and report data in writing to measure the outcomes and effectiveness of the CYFD contract activities described: utilizing, database, Progress notes, Weekly notes and /or other agency forms
• Provide weekly reports when required or requested to referral agencies and/or other service providers for mutual clients
• Participate in case staffing/conferences, as needed with referring agencies and/or other service provider's family/clients is jointly involved with during treatment
• Provide parenting education curriculum to families in the home

Qualifications and Experience

Level I Success Coach Qualifications

• Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, Family Studies, or a related degree approved by CYFD from an accredited college/university and two (2) years of any combination of experience including working with communities on health or social service related matters, social work/case management experience, behavioral health and/or health care. In the event staff does not have the above credentials, but has any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years the contractor must contact CYFD for written approval prior to hiring obtained by FYI+.

Level II Success Coach Qualifications

• Bachelor's Degree in Social Work from an accredited college/university and four (4) years of any combination of experience including working with communities on health or social service related matters, social work/case management experience, behavioral health and/or health care and licensure by the New Mexico Board of Social Work Examiners at the LBSW, LMSW, or LISW level or licensure in another state and qualified to sit for the next testing session. OR, A Bachelor's Degree in Education, Counseling, Psychology, Sociology, Criminal Justice, Family Services or a related degree approved by CYFD from an accredited college/university and six (6) years of any combination of experience including working with communities on health or social service related matters, social work/case management experience, behavioral health and/or health care with CYFD approval obtained by FYI+.

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