Job Description

Job Description

Job Description

SURVEILLANCE OFFICER

JOB SUMMARY:

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests.

GENERAL REQUIREMENTS:

• Previous Surveillance experienced preferred.
• A thorough working knowledge of all casino games is preferred with an emphasis on payoffs, odds, procedures and game protection.
• Must possess excellent customer service, communication, organizational and writing skills.
• A working knowledge of Gaming Control Board Regulations is preferred.
• Must be able to work any day of the week and any shift.
• Must have basic computer operational skills.
• Must be able to get along with co-workers and work as a team.
• Must possess a good math aptitude

Note: Interested applicants cannot have any relatives working in any cash handling, casino, or guest-related position at Louisiana Downs Property.

ESSENTIAL JOB FUNCTIONS:

• Operates all surveillance equipment, including, but not limited to, VCR’s, monitors, switchers, computers, controllers and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to sit or stand for long hours observing numerable CCTV screens.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must be able to work overtime or change shifts on short notice.
• Must present a well groomed appearance.

WORK ENVIRONMENT:

• Must be able to work and maneuver in close quarters.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Must be able to work in a low light environment.

LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

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