Job Description

Underwriting Summer Intern - *In Office Monday-Thursday*

The Role :    The Underwriting internship offers a unique opportunity to develop critical thinking skills and independent time management while gaining valuable insights into the internal operations and best practices of SFM and workers’ compensation insurance. During the internship, you will learn how to underwrite a workers’ compensation insurance policy and collaborate with various teams, including claims staff, loss prevention, and premium audit, to deepen your understanding of the business. You will also gain exposure to the independent agency system and marketing functions as they relate to this industry. A key focus of this summer experience is familiarizing yourself with SFM’s internal operations and industry standards.

Schedule :    Approximate work availability from June through August 2024 (9-12 weeks) required. SFM will work to accommodate university schedules. Weekly schedule will be Monday - Thursday and working at least 30 hours per week.

What You Will Be Doing:

• Works side-by-side with our experienced underwriters as they review workers’ compensation applications and learns how to underwrite a workers’ compensation insurance policy, learns the policy lifecycle and follows best practices.
• Partnering with experienced underwriters, you may assist with the following:
  • Analyzing risk exposures
  • Collaborating with loss prevention, premium audit and claims staff-- becoming familiar with the role each area plays in underwriting
• Visit insurance agencies to understand the relationships developed with SFM’s agency partners.
• With assistance, organizes and participates in meetings to educate and promote SFM’s service capabilities to agencies.
• Works on assignments and training modules geared toward insurance and the understanding of workers’ compensation.
• Engages in learning about other areas at SFMs such as compliance, underwriting, and loss prevention, premium audit and related corporate functions.
• Assists with follow up calls to internal and external customers and contacts stakeholders as required by company best practices.
• Develops an understanding how to evaluate applications and effectively communicate decisions in a professional and customer-focused manner.
• Learns the roles, functions and responsibilities of a successful team member in the insurance industry.

SFM Business Operations:

• Provides support to the team in accordance with the respective team procedures and practices. Within scope of responsibility, interacts with other teams to resolve business issues and provides back-up coverage to all team members when requested.
• May work with other interns to develop and complete a meaningful project over the course of the internship and give a presentation to Senior Management.
• Within scope of responsibility, interacts with other teams to resolve business issues and provide back-up coverage to all team members when requested.
• May attend meetings related to the industry and other team meetings within SFM.
• Will be exposed to and will learn about workers’ compensation and the insurance industry as whole; may have opportunity to job shadow within the different areas in the organization.
• Meets with various leaders from around the organization to conduct informational career interviews.
• Learns and understands SFM’s corporate culture.

What We're Looking For:

Education and Experience

• Experience using a PC and basic keyboarding skills.
• Students who are currently enrolled in a bachelor’s program and have completed 2- 3 years of college with degrees such as Business administration, Risk Management/Insurance or Finance; however, open to all majors.
• Approximate work availability from June through August (9-12 weeks) required.

Knowledge and Skills  

• Working independently and managing various tasks while maintaining quality is essential.
• Critical thinking and decision making.
• Ability to work at least 30 hours per week.
• Willingness to learn and have a desire to take on new challenges.
• Strong prioritization, organization and time management skills.
• Excellent verbal and written communications skills.
• Self-motivated, works well independently, ability to focus on a project and project work and isn't afraid to ask for help.
• Strong customer service; customer-friendly focus.
• Ability to maintain confidential information.
• Good computer skills (MS Word, Excel, Outlook).
• Solid data entry.
• Willing to ask questions and genuine willingness to learn new things.
• Ability to follow directions and adhere to team procedures and company best practices.
• Must be able to be work onsite at corporate headquarters.

Physical Requirements 

Work takes place in a semi paperless environment within an office setting or home office setting, using standard office equipment such as computers, phones, photocopies, which requires being stationary for extended periods of time.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About SFM

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to over 22,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, safe patient handling, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. Find out why our employees rate us a top employer and choose to stay and grow with us. Apply and discover why SFM employees choose to stay with SFM and make it their long-term career. 

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SFM Companies, EEO/AA Employers .  SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws. 

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